Two weeks ago I requested a brochure from my credit card company to be able to print me a credit card that has my picture on it in order to prevent fraud and unauthorized use of my credit card.
Today in the mail, I receive a letter from them saying all the benefits of doing such a thing. I was glad to see the letter and the brochure with the instructions on how to send in my photo and get a new credit card with my picture. They sent me two brochures, I ignored the first one because it was in Spanish, then I saw the other one. It was in Spanish.
Who the hell came up with that stupid mistake? Seriously, I would assume that an American credit card company that does business in the U.S. would send me an English version. Given that the only correspondence I have done with my credit card company has been in pure American English.
I called up the credit card company. They said that they will look into it and in the meantime wait for another letter in the mail with the correct brochure in English. I said that I need things in English because I communicate solely in English when it comes to business that is dominantly English.
They so fail.
About Moi
- R.R.
- "The force from which the sun draws its power has been loosed..."
- Harry Truman, July 31, 1945
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